Terms and Conditions
By placing an order with Take a Little Whiff Wax Co You agree to the terms listed below.
Returns + Exchanges: We want to make sure you are completely satisfied with your order. We currently do not offer returns, exchanges or refunds. No exceptions. If there is something wrong with your order and we are at fault we will make it right. Please email firstname.lastname@example.org
Turn-Around Time: Please allow 1-3 weeks processing + shipping (3-5 business days) for items to arrive at your doorstep. Hundreds of orders are received each month, so orders are processed in the order they are received.
Shipping: Once shipped, Take a Little Whiff Wax Co. is not responsible for any lost, damaged (melting), or stolen packages. If an issue arises, please be sure to contact your local USPS office for information on your parcel. Tracking will be emailed if you have provided an email address at checkout and through Paypal. Typically, shipping labels are printed in batches, so your label may show a delay in shipment details. Receiving a shipment notification does not mean your order has been shipped, but that the label has been created. Please contact your local post office regarding any issues after the order has been shipped. Any lost or damaged packages are up to the buyer/customer to file a claim with USPS.
Our wax has a high melt point but it may start to break down if it's sitting in direct heat for too long WE ARE NOT RESPONSIBLE FOR ANY MELTED WAX. We haven't had any issues with wax melting yet. By agreeing to the terms you agree to not Open a claim due to melted wax.
Shipping Changes: Please make sure your shipping address is accurate before completing the checkout process. If for some reason your shipping information is inaccurate, all changes must be emailed to email@example.com within 30 minutes of purchase with the email subject "Shipping Address Change (Order Name + Number)".
Order Changes: Please make sure to verify all items being purchased before checkout. Once your order is placed, all sales are final and no changes/combining orders/cancellations can be made. To be fair to all customers, no exceptions.
if you have questions, our email is firstname.lastname@example.org